Legal

Privacy policy

Who we are

chachog (https://chachog.com) is an online store based in Lahore, Pakistan. This policy explains what information we collect when you use our website or place an order, and how we use it.

What we collect

• Order details — your name, delivery address, phone number, and the items you order, shared with us when you check out.
• Contact information — anything you send us by WhatsApp, email, or our forms.
• Basic usage data — standard, non-identifying analytics such as pages visited, used to improve the store.

We do not collect or store card numbers or bank credentials on this website. Payments are arranged directly with you and settled through your chosen method.

How we use it

• To process, confirm, and deliver your orders.
• To respond to your questions and provide support.
• To send occasional updates, only if you opt in.

Sharing

We share information only as needed to fulfil your order — for example, with courier and delivery partners — or where required by law. We do not sell your personal information.

Your choices

You can ask us to access, correct, or delete your information, or to stop sending you updates, at any time. Contact us at salam@chachog.com.

Cookies

We use only essential cookies and local storage needed to run the site (for example, to remember what's in your bag). You can clear these in your browser at any time.

Contact

Questions about this policy? Email salam@chachog.com.